What to Ask a Custom Furniture Maker

Custom furniture is an investment meant to last for decades, so it's worth asking the right questions before putting down a deposit. The answers reveal whether a maker actually thinks about detail or is just filling an order.

Materials and Timelines

Ask exactly what material is used — the type of wood or board, thickness, the kind of hardware — because quality differences aren't always visible at a glance but are felt after a few years of use. Ask for a realistic build timeline with clear stages instead of a vague "a couple of weeks"; a maker who plans ahead rarely runs late without reason.

If possible, see a finished piece in person before ordering — photos don't always show the quality of joints and finish.